Acronis – How To Recover A File

This article covers how to recover a file from the Acronis Cloud Backup service, hosted by On-Call Solutions.

1. Go to https://baas.acronis.com
2. Enter username and password provided by On-Call Solutions.  If you do not have this, please contact sales@oncallsolutions.ca and they will verify your identity and login information.
3. You will be loaded into the default landing page with various options on the left side menu
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5. Click on “Backups” from the left menu.  This will show you your local and cloud backups.
6. Select the appropriate location such as “Server – entire machine to cloud” and then click show backups
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8. Click Recover… -> Files/Folders
9. Browse to the file you wish to recover and select it and click on recover or download.
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11. Based on your selection, you will be able to recover it to the same location on the server, a custom location or download it directly from your browser.