What is Artificial intelligence (AI)
With AI becoming more and more prevalent, we start asking the question.
“What is Artificial intelligence (AI)“
Definition of artificial intelligence
- A branch of computer science dealing with the simulation of intelligent behavior in computers
- The ability of a machine to imitate intelligent human behavior
A more thorough definition of Artificial intelligence (AI);
- The ability of a digital computer or computer-controlled robot to do tasks commonly associated with intelligent beings.
The term is often applied to the project of developing systems endowed with the intellectual processes characteristic of humans, such as the ability to reason, discover meaning, generalize, or learn from experience. Since the development of the digital computer in the 1940s, it has been demonstrated that computers can be programmed to carry out very complex tasks, such as, discovering proofs for mathematical theorems or playing chess—with great proficiency.
Still, despite continuing advances in computer processing speed and memory capacity; as of yet no programs that can match human flexibility over wider domains or in tasks requiring significant everyday knowledge. On the other hand, some programs have attained the performance levels of human experts and professionals in performing certain specific tasks. So artificial intelligence in this limited sense is found in applications as diverse as medical diagnosis, computer search engines, and voice or handwriting recognition.
With more and more people talking about AI, we start to see the application of AI everywhere.
“The question of whether a computer can think is no more interesting than the question of whether a submarine can swim.”
― Edsger W. Dijkstra
Looking at our phone, we see how our camera takes amazing pictures with automated focus. That is AI at work. We can listen to how clear someone’s voice is when we are talking to them, AI cuts out all the sound around us so we can hear each other without distraction. Oh, and don’t forget the “OK Google ®“ and “Hey Siri®“. These are both great examples of AI working within our technology.
Now a days we see self driving vehicles, or even AI assisted driving. That special button we have that will auto park our vehicle. That is all done through camera’s and sensors being the eyes and ears for the AI computers that parks our vehicle’s.
Facial recognition, video games, and editing software. These are probably the biggest examples of AI in computers. Sit in front of our computer and the screen turns on, play a game where the computer beats you, and use editing software to make auto adjustment to the images, or videos. These are all implements of AI.
In Winnipeg, a local company is making strides to bring more AI into this world.
24-7 Intouch, an award-winning global contact center outsourcer and technology firm, has announced a new technology brand division called Laivly, which includes a centre in Winnipeg.
the employee experience.
Dedicated to applying emerging technology including artificial intelligence, machine learning and automation in support of live customer service, Laivly’s suite of proprietary software and app technologies currently includes SIDD, a live-agent assisted AI platform, and Superpunch, an
operations facing communication tool that emphasizes
“Brand leaders are searching for an artificial intelligence strategy that is practical and will really work,” says Jeff Fettes, founder of Laivly and co-founder of 24-7 Intouch. “We are creating unique software that allows customer service problems to be solved more effectively and with more personalization than ever before. With the help of AI, agents can now quickly process in real-time a customer’s full history and individual needs to create unique, personalized experiences.”
Laivly has hired over 40 software developers, UX designers, and product managers over the past year with plans on hiring an additional 40 staff by the end of 2018. The company is committed to making Winnipeg one of the largest technology centers in Canada.
“We are really excited to launch the Laivly brand to the world,” said Kevin Hnatiuk, Senior Director of Research and Development with Laivly. “Winnipeg and Canada has such a vast developer community, and we are looking for forward-thinking, talented people that are looking to grow and help change the future of customer service along with us.”